Privacy

Privacy


CAF Bulk recognises the importance of protecting the privacy of our customers and other third parties who provide their personal information to us.

We are committed to the security and privacy of the personal information disclosed to us or that we collect and our policy is explained below. This policy was last updated on 12th March 2019.

In this policy, any reference of "CAF", "us", "we", or "our" refers to CAF Bulk Pty Ltd (ABN: 69 614 596 566).

 

1. Personal information we collect

When used in this policy, "personal information" has the meaning given to that term in the Privacy Act 1988 (Cth). Personal information generally includes any information that can be used to personally identify you.

The types of personal information we may collect about you includes:

  • name;

  • residential or business address;

  • email address;

  • post code;

  • gender;

  • age and date of birth;

  • signature;

  • telephone number(s);

  • proof of your identity such as your driver's licence or passport number;

  • a photograph or video surveillance recording of you if you are physically present in our office or data centre;

If you are a candidate for employment, we may also collect other information including that relating to your previous employment history, suitability for the role you are applying for, your referee details and items.

 

Purpose of collection of your personal information

The personal information we collect is that which is reasonably necessary for us to conduct our business functions or activities to the extent that it enables us to:

  • carry out our core business functions in providing you with products and services that you have requested from us;

  • communicate with you, including about products and services, offers, and options that may interest you;

  • answer your questions and provide you with information and/or advice;

  • create orders, transaction records, agreements for the sale of products or services, accounts, tax invoices or receipts;

  • provide your personal information to third parties that assist us in providing products and services you have requested from us, such as delivery service providers, couriers and specialist contractors;

  • carry out administration, planning, fraud and loss prevention activities, quality control and research to improve the way we provide products and services to you;

  • consider and respond to complaints made by you;

  • comply with laws or regulations, or to comply with any directions given by regulators or authorities.

Personal information will generally only be collected for the purpose of enabling us to liaise with individuals who are customers, potential customers, contractors or sub-contractors, or who are associated with these entities.

 

2. How we collect your personal information:

More information to come when site ready.

 

3. Google Analytics

We may use Google Analytics to help analyse how you use our website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated is used to create reports about the use of our website. Google will store this information. We will not (and will not allow any third party to) use Google Analytics to track or to collect any personal information of visitors to our website. We will not associate any data gathered from this website with any personal information from any source as part of our use of Google Analytics.

If you do not want your website visit data reported by Google Analytics, you can install the Google Analytics opt-out browser add-on. For more details on installing and uninstalling the add-on, please visit the Google Analytics opt-out page.

 

4. How you may access your personal information

You may access your personal information held by us by making a request to us:

Email: privacy@cafbulk.com
Telephone: +61 2 4925 8511
Mail: Privacy Officer
CAF Bulk Pty Limited

You may also access your own information via our online portal.